Shipping & Returns

Shipping

We ship most orders by UPS Ground within 2 business days of your order being placed and will require a physical address for most orders. We only ship within the US to the 50 states & do not ship internationally or to outlying territories as of yet. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping option you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. 

Return Policy

Due to the energetic and spiritual nature of our products, all sales are final and we do not accept returns. We believe that each item finds its rightful home and carries unique energy intended for the individual who selects it.

However, if you receive an item that is damaged or defective, please contact us within 7 days of purchase. We’ll gladly offer an exchange or store credit for the same or similar item.

To initiate an exchange, please email us at tenantsofthetreehouse@gmail.com with your order details and a photo of the issue.

Thank you for understanding and respecting the sacred energy of our offerings.